At Ecomm Shop, we want you to be completely satisfied with your purchase.
If for any reason you are not satisfied, you may return or exchange your purchase within 30 days of the original purchase date, subject to the following conditions:
The item must be in its original condition, unused and unopened, with all original packaging and tags intact.
The item must be returned to us within 30 days of the original purchase date.
You are responsible for the cost of shipping the item back to us.
To initiate a return or exchange, please contact us at support@ecommshop.app or by calling (+63) 94767-68708 to obtain a return authorization number. We will provide you with instructions on how to return the item to us.
Once we receive the returned item and verify that it meets the above conditions, we will issue a refund or exchange the item as requested. Please note that refunds will be issued in the original form of payment, and it may take up to 7-10 business days for the refund to appear on your account.
If you have any questions or concerns about our return and exchange policy, please contact us at support@ecommshop.app or by calling (+63) 94767-68708. We are always happy to help and provide more information.
